Mostly setting aside the software itself — the Ion runs the new “Cupcake” variety of Android, aka Android 1.5 — the hardware that HTC has built this time around is much, much better. First of all, the thing just looks a lot nicer. It’s fairly sleek, almost iPhone-like, compared to the G1, which looked like a dull black plastic brick with a protruding chin at the bottom. The Ion is smaller, it’s thinner, the camera is nicer, the buttons are nicer, hell, even that stupid trackball that HTC insists on including is nicer. Most importantly though, it’s much more usable as a device. And we can thank one thing for that, as well as for much of its much improved design: The removal of the physical keyboard.
Now, before all your business and power users jump on me, let me say this: I understand how much you love your physical keyboards on your phones. I admit that most BlackBerry’s have quite nice keyboards. That said, the G1’s absolutely sucked and physical keyboards overall will become extinct over the course of the next several years. While the Ion’s vast improvement over the G1 may not solely prove that, it goes a lot way towards making the case that I’ve been making for a long time now: The physical keyboard is just a waste of valuable space.
With the G1, not only did the keyboard make the device much thicker than it needed to be otherwise, the overall implementation was poor. The device’s chin made for an uneven typing experience, and the fact that the device had to be held in horizontal mode to use the keyboard was just silly beyond belief. And it actually caused some programs to fail when you would close the keyboard with device in typing mode and move it back to vertical mode. With the on-screen keyboard built into Android 1.5, you can now type while the device is vertical. And if you want to type horizontally, you just turn your device and you can do that too. This alone makes the device much better.
The on-screen keyboard itself is better than they G1’s physical keyboard too. I find that I can type much faster with it, and not having to turn the device to the side, makes it easier to do things like type and walk. One major complaint against these virtual keyboards is that you can’t orient your hands without looking down as you’re typing, but improvements in technology such as haptic feedback will help this. Another is that the virtual keyboards often have lag between hitting a key and it showing up on screen — faster devices, like the Ion, will fix this. The physical keyboard is dead — it’s only a matter of time.
All that said, the Ion’s on-screen keyboard is not as good as the iPhone’s. The Ion’s slightly smaller screen means the buttons are slightly more crammed together, which makes mistypes more common. But other Android devices with larger screens will undoubtedly help this.
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